Enjoy Free Delivery On All Orders Within Singapore

Shipping Policy

COVID-19 Safety Measures
Your health and safety is our priority. All our products are sanitised prior to shipping / in-store pick up.

🇸🇬 Local In-Store Pick Up
Please send us an email to arrange for a pick-up time.

🇸🇬 Local Shipping 
Please allow 1-3 business days for us to process your order upon successful payment. Your order will be mailed via Smartpac which will be delivered directly to your letterbox. A tracking number will be sent to you once the order has been processed.

🌐 International Shipping for Fine Jewellery
We currently ship to the countries listed in the table below.
We offer fully insured shipping via registered mail for orders below $500.00.
For orders above S$500.00, we will ship via FedEx / UPS, fully insured. Please email us and we will provide you with a shipping & insurance quote.

🌐 International Shipping for Antique & Vintage Collectibles
We are only able to ship selected items due to the fragile nature of certain products. Products that are safe for international shipping are marked with a globe 🌐 icon. Please contact us and we will provide you with a shipping & insurance quote.

🌐 International Shipping for Uniquely Handmade Jewellery & Accessories
We ship to the following countries via Registered Mail.
There will be a shipping fee of S$20 for orders that are below S$100.
Free insured worldwide delivery for orders equivalent to or over S$100.
* Please take note that due to the Covid-19 situation, international deliveries may take longer than usual.
Asia
Estimated Delivery Time
• Brunei 🇧🇳
7 - 14 days
• China, Shanghai 🇨🇳
6 - 12 days
• Indonesia (Jakarta) 🇮🇩
9 - 18 days
• Hong Kong SAR 🇭🇰
5 - 10 days
Oceania
• Australia 🇦🇺
7-16 days
• New Zealand 🇳🇿
8 - 18 days
Europe
• Austria 🇦🇹
8 - 16 days
• Belgium 🇧🇪
8 - 16 days
• France 🇫🇷
8 - 16 days
• Finland 🇫🇮
8 - 16 days
• Germany 🇩🇪
8 - 16 days
• Ireland 🇮🇪
8 - 16 days
• Norway 🇳🇴
8 - 16 days
• Sweden 🇸🇪
8 - 16 days
• Switzerland 🇨🇭
8 - 16 days
• United Kingdom 🇬🇧
5 - 12 days
North America
• Canada 🇨🇦
8 - 18 days
• USA 🇺🇸
8 - 18 days
 
Customs, Duties & Taxes
The customer/recipient shall be fully responsible for all fees relating to customs, duties and taxes in the destination country.

Damages
Galanos Jewel Boutiques Pte Ltd is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.